Policy of Sales
Prices are subject to change without notice. We reserve the right to size plant material and price it according to actual plant size at time of purchase. (Plant tags are for identification purposes only and do not determine the final selling price). We operate as a wholesale dealer. To purchase at the wholesale level, you must be directly related to the horticulture industry. You should have a nursery dealer’s certificate and a vendor’s license; you may be a municipality, university or government agency. With this definition we hope to protect the business of our customers. It is unacceptable to send retail customers to buy nursery stock through any person entitled to wholesale prices.
We guarantee all plants to be in good, healthy condition and true to name. We give no warranty, expressed or implied, as to description, quality, productiveness, or any other matter, of nursery stock we sell. We accept no responsibility for the guarantee our customers give their customers. All shipments are at the risk of the purchaser after being delivered to the customer in good condition.
All sales must be paid for at the time of pickup or delivery, unless credit has been previously established. Charge customers will receive a 2% discount on all purchases paid at time of sale. We must have a signed and approved credit application on file in order to purchase as a charge customer. For those who have established credit, it is agreed that all monthly bills will be paid within 30 days and any bill not paid within this time shall be considered a past due account and shall be charged 2% per month on the unpaid balance. Customers exceeding their credit limit or with outstanding invoices and/or finance charges will not be able to charge additional material until the outstanding balance has been paid in full and the remaining amount owed is below the approved limit.
When paying by check, either at time of purchase or by mail, you must provide your Social Security Number or Driver’s License Number and date of birth as a matter of identification. We reserve the right to refuse checks without the proper identification. Our company returned check fee will be $50 and there will be an additional $50 charge for processing by the county attorney. Payment on returned checks must be made in the form of cash, cashiers check, or money order for the amount of the check and the fees. We do not accept third-party checks.
We currently accept all major credit cards except American Express. When paying by credit card, the cardholder and physical card must be present to receive a 2% cash discount. No discounts will be given for phone authorization credit card charges.
Sales tax exemption laws vary from state to state, therefore the following rules apply when purchases are made in Kentucky:
You have a valid tax certificate/number on file with our office.
You make retail sales defined as “Sales made without installation”.
You charge sales tax.
Landscaping is considered contracting in Kentucky and is not exempt. It is your responsibility to make sure at the time of purchase we have your correct sales tax information.
All claims must be made in writing within ten days after receipt of stock, for our review, our liability never to exceed the original purchase price. Prices are subject to change without prior notice. All shortages must be noted on shipping ticket at time of delivery. Any claims of shortages not given at time of delivery will not be honored.
No minimum order required for delivery. The delivery charge is $2.75 per loaded mile with a minimum $150.00 charge. Delivery charge rates may change throughout the year depending on variable fuel prices. Customer is responsible for having equipment and personnel available to assist in unloading plant material. Trucks held over 2 hours are subject to an additional $50.00/hr. charge.
When picking up LARGE orders, you must arrive at the nursery by 3:00 P.M. unless prior arrangements have been made. Be sure to bring tarpaulins or suitable coverings to protect the plants on your truck. Even a short trip without proper covering can dry out or burn nursery stock.
SPRING ORDERS/TAGGED ORDERS
Spring orders will be held until April 15. Tagged orders will be held for two (2) weeks, unless other arrangements have been made. Field stock that has been tagged will be sized at time of pickup and priced accordingly.
Orders will be dug on a first come first serve basis. Please allow us sufficient time during the busy season to fill your order. Cancellation will not be accepted after plant material is dug. You will be notified by phone when the order is ready. We cannot be responsible for the condition of any dug material if it is not picked within five (5) days of notification. Material not picked up within the five (5) day period, will be returned to stock and a 25% restocking charge will be billed to the customer.
A 25% charge will be added to the price of all summer-dug items.
There is a 25% restocking charge for all returned merchandise determined by us to be in good and sellable condition.
Credit will be given on all green and black plastic pots returned in reusable condition. These pots must be sorted and counted and brought to our farm location. Please call first to verify which pots we are currently accepting. Pot credits are not redeemable for cash. The credit rate is as follows:
||#7 or larger…….50 cents
CUSTOMER VOLUME DISCOUNT PROGRAM
||$10,000 – 29,999
||30,000 – 49,999
||50,000 – 74,999
|Initial discounts will apply from previous year’s total sales, on accounts paid within terms. This discount will be on container material only. If the purchase quantity qualifies for a greater discount, the greater discount will be given. If the sales for the current year exceed the previous years sales, your discount could be moved to the next level. All accounts will be reviewed and adjusted in January and July. In order to qualify for volume or percentage discounts, your account MUST remain current; otherwise your discount will be forfeited without written notice.
JUST A REMINDER…
As most of you are aware, we have begun carrying quite an extensive line of re-wholesale material. We would like to take this time to remind you that, even though we have expressed great concerns with our vendors not to use nylon or other non-biodegradable materials on the root balls of plants, it still happens. Please be sure to double-check any item that is not grown by us for any of this material for the livelihood of your plants.